We stand behind our products. If for any reason you are not completely satisfied with our products, we will offer a full refund once you return the item with a corresponding tracking number.
Refunds & Return
Your satisfaction is our #1 priority. Therefore, you can request a refund for ordered products if:
- you receive the wrong item (but you must return the item at your expense and the item must be unused)
- you received damaged item
- Customer has to make own arrangement for the return of the product to us for the full refund.
We do not issue the refund if:
- your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
- You did not liked the item you received
For more details, please check our Help Center & FAQ.
If you need any other help or question, you can do it by sending a message on Contact Us page.