All orders can be cancelled until they are shipped. If your order has been paid and you need to cancel it, Please login to your account, navigate to order and press cancel button.Your order will be cancelled immediately and you will received refund within 24hr. Once the packaging and shipping process has started, it can no longer be cancelled.

Note: – Cancelling Fee of 5% will be deducted from the total refund amount. This fee will be used to process your refund by payment processor.

Your satisfaction is our #1 priority. Therefore, you can request a refund for ordered products if:

• you receive the wrong item (but you must return the item at your expense and the item must be unused)
• you received damaged item
• Customer has to make own arrangement for the return of the product to us for the refund.
• You can send back package to us within 30 days after receiving the package, for a refund. After the return is received by our warehouse we will process the refund. There will be a 5% processing and handling fee deducted from the purchase price

We do not issue the refund if:

• your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
• your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
• You did not liked the item you received

Note: – Fee of 5% will be deducted from the total refund amount. This fee will be used to process your refund by payment processor.

For more details, please check our Help Center & FAQ.